FAQs
If you have any other questions, please feel free to reach out to us at satrangikala@gmail.com. We will try our best to respond promptly.
Is there any additional taxes levied on my product ?
NO, YOU DO NOT need to pay any duty or taxes at the time of receiving your shipment.
In the exceptional circumstance that duty or taxes are levied on your parcel, please contact satrangikala@gmail.com and we will help you resolve the matter.
How can I know more about my saree/fabric -
We put it a lot effort in writing our product descriptions to give you the most accurate information about every product that we sell.
If you would like to know about the fabric/weave/pattern of our products, you can contact satrangikala@gmail.com . If you would like to know more, and we would be happy to help.
Do the saree come with the blouse piece ?
Yes, all our sarees are woven with extra fabric of length approximately 0.8m to 1m for the blouse.
How does the saree look like?
Silk fiber has a very unique luster due to its physical and chemical structures which enhances reflection of light. The photographs on the website, shot by the best cameras, are taken outdoors and even sometimes indoor in natural daylight and posted without any editing to give the most accurate look. But still sometimes there is variations in photography due to different light conditions and other factors.
Is there any discounts for multiple orders ?
Unfortunately, we do not offer any discount. We believe that the prices of our products are equivalent with the exceptional quality of our fabrics and the amount of craftsmanship that goes into the making of the masterpiece.
How do I track my order ?
As soon as your order is shipped, we will send a mail with the tracking details which you can use to track your order.
You can also log into your account that you may have created while placing the order to see the status of your order. If you have not created an account, please do so with the same email id that you used to place your order.
How to take care of my saree ?
We recommend that you dry clean your saree only when necessary. You must air your saree from time to time and refold regularly to avoid creasing at the same location over an extended period of time.
It is also advisable to store silk sarees in a breathable, uncoloured, muslin cloth or a white dhoti cloth in a dry location. Avoid exposure to moisture as it may damage the saree or the zari. Also avoid ironing directly on the zari, avoid putting in direct sunlight and any direct contact with perfume.
Put silica gel sachet in wardrobe to absorb extra moisture. Don't keep heavy silk sarees in layers ,try to avoid contact of sarees with each other. Never keep blouse inside saree ,blouse hooks get old and spoil your precious sarees. Avoid hanging heavy sarees or use wooden hangers in place of iron hangers to prevent rusting.